Ignorant , unprofessional service
Written: Nov 12 '06
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I went to Wallgreens on the corner of Lawrence and Cumbeland Ave in Chicago. I had to take a picture for a passport. The first time the picture was too small. You could barely recognize my face on the picture. Then they retook it and presented a picture with my eyes half closed. After that I requested to speak with the manager, since I had spent my entire day running back and forth to Wallgreens and yet I did not get an acceptable picture. Then he very arrogantly explained to me that even with my eyes closed the picture was valid. He did not show any concern for my dissatisfaction as a customer. He told me to go and take a picture somewhere else. Now you tell me how do you choose your employees? And the managers? Is the main criteria arrogance and ignorance?
Recommended:
No
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