The best experience I have ever been dealing with Internet resellers.
Written: Nov 17 '06
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My Delsey hard case, which was bought in 1984, was damaged by AA from my last trip to Italy. My brand new Samsonite Silhouette suitcase got a big dent on the corner from the first trip to Asia. I need a good quality hard suitcase since I travel a lot. A friend told me about the Rimowa suitcase. After searching on the Internet, I found a number of resellers of Rimowa. "The Best Things" offers the best price for Rimowa suitcase.
I called them up a few times before I decided to buy one. Lee answered my questions and patiently explained the differences of each model in detail. He was very helpful in my decision-making between different brands of suitcase and different models of Rimowa suitcases. He convinced me to buy a Rimowa Salsa Plus instead of a Rimowa Limbo.
The model, which I decided to buy, was not in its inventory. A lady, who answered the phone, called Rimowa and checked the inventory for me immediately. Lee personally called Rimowa to drop ship it to me. The suitcase is wonderful and has been arrived in time for my trip.
His knowledge and experience in the Rimowa product line are extremely valuable and helpful. The service and the attitude over the phone from Lee and his staffs are great. It is the best experience I have ever been dealing with Internet resellers.
Recommended:
Yes
What product did you purchase or try to purchase? Rimowa Salsa Plus Trolly Suitcase
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About the Author
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