You also pay for the service...
Written: Jun 24 '01
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Pros: Good design with enough power for even the IT Pro.
Cons: Tech Support it poor!
The Bottom Line: Since its recent change in ownership I would not recommend any Micron computer. There service has become poor even for large corporate users.
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| mrohde's Full Review: Micron Transport ZX |
Althought the base product is pretty good there are a few significat product issues.
First, the laptop screen is not as rugged as it appears. Although it has a metal back I have had numerous problems with the screen.
Next, the laptop only has a touchpad. I have found this is a problem for many laptop users since it is quite sensative to "single-clicks."
Finally, the produc support is less than stellar. I have purchased about 100 systems for work from Micron and have found that their support is weak. Each time I call for service there is no record of most of the laptops, resulting in a lack of warrenty support, and I often call my corporate sales represenative to force appropriate support. This is obviously a much larger issue for individual users and small companies without a rep assignment.
Additinally, I have recoginzed a number of service issues in recent weeks since Micron sold their PC business.
At this point I would steer clear of Micron.
Recommended:
No
Amount Paid (US$): 2500
Operating System: Windows
Processor: Intel Pentium II
Processor speed: 501-600
Screen Size: 15
RAM: 128
Internal Storage: DVD
Hard Drive (GB): 13-20
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Epinions.com ID:
mrohde
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Location: Wisconsin
Reviews written: 11
Trusted by: 0 members
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