TERRIBLE, RUDE CROOKS... STAY AWAY
Written: Dec 1, 2006
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STAY AWAY FROM THIS COMPANY !!!
I became wary of this company when confirmation of my online order, shipping, etc. never arrived. I make alot of purchases online and knew a problem was brewing.
I phoned the Company directly to follow-up on my order, and received different information each time I called. I was first told that the item had shipped the day after my order. However, the method of shipping did not match with the method I paid for in my original order. When questioned about this, I was put on hold. Eventually I was told that the item did not ship. I asked to them cancel the order and was told that it would be done. They refused to give me a cancellation number, but said they would email a confirmation. Surprise ... no email !
Followed-up the next day and was rudely told by the owners wife that it's too bad, we shipped the item already. She refused to acknowledge that I had cancelled the order. I'm a little confused? Seems they play this game quite a bit from other feedback I've now read.
Looks like we'll be battling out the charges with my credit card company. Rude, unorganized crooks!!!
Recommended:
No
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