SterlingTek.com

Overall service rating: Reviewed by 21 customers
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Review Summary

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Incompetent customer service

Written: Dec 14 '06

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Full Review

I ordered some camera batteries from SterlingTek about three weeks before I needed them.

SterlingTek sent the wrong batteries. I had ten days before I needed them. I notified SterlingTek. Instead of sending the correct batteries out right away, they demanded a confirmation number from the post office. I sent them the number.

After a week nothing arrive. I again sent them a note asking where my batteries were. Then next day I got an email saying they'd just sent them out.

They waited until I pestered them. The batteries will get here too late for the intended use -- if they ever arrive and if they are the correct batteries.

Terrible response to their own mistake. I won't order from thema gain.

Recommended:
No

What product did you purchase or try to purchase? battery

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jlogajan

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