disappointing
Written: Dec 14 '06

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Dreamtime baby has terrible customer service. I found a lower price on another site online and called for a price match since Dreamtime Baby offers a lowest price guarantee. I waited on hold for about an hour total time. When I finally spoke to a representative, she informed me that they will not match prices from walmart.com. This wasn't stated anywhere on their site in small print, so I feel it is false advertising since apparently they do not honor their "lowest price guarantee". I asked to speak to the supervisor but she had "just left for lunch". I will never consider buying anything from this website again, because I cannot even imagine the grief and difficulties I would have dealing with their customer service if there was a problem or mistake with my order.
Recommended:
No
What product did you purchase or try to purchase? Bebesounds movement sensor monitor
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Epinions.com ID: civicrasor97
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Reviews written: 4
Trusted by: 0 members
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