Cons:Service charge to use many of the advanced features.
The Bottom Line: If you are looking to get into the latest G3 technology the CU500 offers a feature rich phone for not a lot of money.
My wife and I have had service with Cingular for over two years now. Actually this is the second time with a brief, and horrible, stint with T-Mobile in between. As we passed two years in November it was time to think about upgrading our phones. For the past two years we had been using Sony/Ericsson T-637 candy bar phones that have been just OK and have left us wanting for more.
When we started looking for new phones the first thing I decided is that I wanted to go back to clamshell phones as we had a ton of problems with the T-637 even with the number lock in place. This was a problem widely reported but unfortunately not reported until after we had been using the phones for a while. The second thing I decided was that I wanted the new phones to be Generation 3 (G3) phones. Up until just recently all phones in the US had been second generation phones. G3 phones have much faster data transfer rates which can be upwards of 1.5 Megabits per second (Mbps) allowing for things like high quality streaming video.
Looking at our options through Cingular we did a side by side comparison of the Samsung a707 (aka Cingular SYNC) and the LG CU500. In the end we decided on the LG CU500, even though both phones were about equal, due to the CU500 being slightly more comfortable for my wife to hold and for the keypad to be a little easier to read.