very very bad customer service.
Written: Dec 22 '06

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I have to agree with other writer on their customer service.
When I had missing hardware on my crib purchases and call and e-mail them to request on replacement of hardware, I had extremely hard time to get in touch with them. They never reply to my numerous E-mails, never return my voice messages, and seldom picks up the phone.
When I was finally able to get in touch with them, they promise updates by phone & e-mail, which they never follow up.
I am still waiting them to resolve the problem and getting mad on their no response policy.
I am extremely frustrated with their irresponsibility & have to say I will never ever purchase from them.
Recommended:
No
What product did you purchase or try to purchase? baby crib set
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Epinions.com ID: furball539
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Reviews written: 1
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