CRIMINAL
Written: Dec 29 '06
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I bought a go cart for my son for Christmas. Tried to use it only to find; the key was the wrong one, the tool kit was missing, the little nubs on the tires were worn off, the underside was all scraped up. In other words, it was used. I was not told this and paid ticket price. After two rounds with the manager, who REFUSED to give me a phone contact to corporate, and about and two hours trying to contact ANYONE in a position of authority over the phone , he told me $300.00 off was the best they would do. They ruined Christmas for my son, and passed off a used item ( $2100.00 ) as new, and we could not even use it. No remorse whatsoever. Good luck to you if you shop at Northern tool & equip.
Recommended:
No
What product did you purchase or try to purchase? go cart
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