Great online store, has everything I need.
Written: Jan 04 '07
| Ease of Ordering: |
 |
|
| Customer Service: |
|
|
| Selection: |
|
|
| On-Time Delivery: |
|
|
|
| Full Review |
I have always shopped in Walgreens drug store. I remember going there as a kid as well. I can honestly say they are one of the cheapest drug stores there are today. The prices are much lower than Brooks or CVS and places like that.
Not too long ago I thought I would look it up on Google and see if they had an online store to shop from. Of course they do. And it is just as great as going to the regular store. Only it's much easier and lets you get the products you love with out leaving the house!
Walgreens.com has great navigational tools. They are set up in tabs rather than basic links like most other online stores may have. Also they have many sections to view. Not only the products are available to you for viewing but also information you may need for certain health issues or what have you. That makes a great comment as far as the customer service goes. They really seem to know what the customer needs and wants out of the experience. I respect that a lot in any store.
The sections you can visit include some of the following. Health and wellness, electronics, shopping, a special contact lens section, a photo section where you can make photos and / or gifts with pictures. They have many more. Too many to list. They even have a search bar tool to get you right to the product you want to view. Simply type in tylenol or something and ever product related to tylenol will pop up. Or Tylenol PM and see just that product. The options for searching are pretty great.
Here is the best part! You can order your refill on your perscriptions right through the site. You can have them ready for you to pick up at a local Walgreens near you, or have them delivered to your home if you can't make it out of the house to get them. Now that is what I call wonderful customer service!
The product information is endless. If you look up your child's cough syrup. You will see all of the information. From the ingredients, to the directions and age limits on it. All that you would see on the bottle if it were right in front of you. This makes easier choices for me. I have ordered everything from diapers for my nephew, cough syrup and cough drops for my daughter, and even feminine products for myself. I even bought a blood sugar monitor for my father in law right on the Walgreens.com site.
Every order I have placed has been delivered in less than a week. I have not had any items missing or damaged. They bubble wrap and put those little packing peanuts in there to ensure a proper delivery. The shipping rates are average.
Also I have never had to ask a question in regards to the site, the site is easy enough o use for anyone. I have never had to ask a question in regards to a product since all of the proper information is right there for me to view. I have gotten some good health advice, read a few great articles and more. I am very into this site.
Also they accept credit cards, e-checks, bidpay and more as payment options. My card ran low and I was able to call and place my order using a money order I sent the next day. The woman who assisted me was friendly, prompt with service and an all around good person. I was satisfied with my conversation with her.
Customer service is available 24-7 over the phone or through email. Emails take up to 24 hours for response. I can imagine they must be pretty busy on such a great site where a lot of people shop.
I highly recommend Walgreens.com for all of you drug store purchases!
Recommended:
Yes
What product did you purchase or try to purchase? health products and more
|
|
|
|
About the Author
Member: Michelle Gormly
Location: Rhode Island
Reviews written: 1510
Trusted by: 145 members
About Me: Been on here for a while now, read my long bio for more info.
|
