Did not receive order/Slow response
Written: Jan 09 '07 (Updated Jan 10 '07)
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Service is very disappointing with this company. First, it was difficult to place my customized order. I would log into my account, "save" my order/work so that I could purchase and personalize other items, and when I came back only part of what I had saved was actually saved, SO I would have to do what I just did over again. I spent just too long to place my order. Second, OVER one month later I haven't received my order. Third, it's taking almost two weeks to find out the status of my order. They kept e-mailing me saying they appreciate my patience and are working with their vendor to improve their processes.....(update) 12 days after my initial inquiry e-mail I find out my order was never processed. I received a 15% discount and my order will arrive in 7 days.
Recommended:
No
What product did you purchase or try to purchase? Customized Stampers
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