Alltel Mobile Phone Service in Newport News/Norfolk/Virginia Beach

Alltel Mobile Phone Service in Newport News/Norfolk/Virginia Beach

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waneenpatrice
Epinions.com ID: waneenpatrice
Reviews written: 1
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Alltel

Written: Jul 09 '01
  • User Rating: Disappointing
  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:
Pros:can't think of any
Cons:service not consistently available, overcharging for services each month
The Bottom Line: This is a company I would avoid using.

I have a son with leukemia and I got the regional plan with Alltel so that we could stay in contact. The service has been terrible. It frequently doesn't work when out of the immediate dialing area. Additionally, I have to go in and dispute my bill every month due to overcharging. Even after contacting the regional director, the problems persist. Telephone customer service representatives are frequently rude. I can't wait until my contract ends this month. I would love to file a class action lawsuit and do not believe I am the only person out there who is having these problems.

Recommended: No


Amount Paid (US$): 65.00

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