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Kitchen Clique

Kitchen Clique
Overall store rating:  Store Rating: 4.0
Reviewed by 102 customers
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Review Summary About the Author

Poor service, won't shop here again

Written: Jan 23 '07

Store Rating: 1.0

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Full Review
Customer service was poor and quite slow, I placed an order for a Saeco espresso machine (they were $30-40 less than other stores) on a Thursday, no shipping costs were included in the order.

I then received a one-line, poorly spelled e-mail reply on Monday saying that the shipping would be over $100 USD, but without any other details. I replied promptly asking how much the total order would be. I then got another reply today (Tuesday), again only 2 lines, saying that the shipping cost would be over $150 USD and that it was UPS's fault, not theirs.

I then cancelled my order. Not really worth the waste of time thus far, I'm sure I can find another store that can provide a similar price and better customer service.

Recommended:
No

What product did you purchase or try to purchase? Saeco "Easy" Espresso Machine
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Epinions.com ID:
surreal78
Reviews written: 1
Trusted by: 0 members

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