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Heartland America
Overall service rating:  Store Rating: 4.0
Reviewed by 1727 customers
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Review Summary About the Author

I am a very dissatisfied customer.

Written: Feb 02 '07 (Updated Feb 02 '07)

Store Rating: 1.0

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Full Review
I placed an order 1/25 for express shipment which they assured me would be delivered by 1/31. I called them 2/2, shipment was on hold. I was grilled with a number of innocuous questions about where I had lived and how old my daughter was. Since I have dealt with them for years without any problems, I asked to talk with a supervisor and the cheeky person I spoke to said she WAS the supervisor! After that, she told me my EXPRESS shipment would be delivered by 2/9--7 days is express? It was a bad experience and I doubt that I will ever shop there again.

I was a "Preferred Customer."

Recommended:
No

What product did you purchase or try to purchase? Electric blanket and two outside security lights
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Epinions.com ID:
leprine358
Reviews written: 2
Trusted by: 0 members

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