Golfsmith lacks credibility and displays a breach of confidence.
Written: Feb 06 '07 (Updated Feb 06 '07)

| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
 |
|
| On-Time Delivery: |
 |
|
|
| Full Review |
I ordered a Tommy Armour AyrTime 430cc Driver. The salesperson on the phone averred the item was in stock, but would ship three days later. The salesperson gave a confirmation order number, which can be used to track the item later. Three days passed and I queried their tracking web-page only to see this item was put on back-order. I then surfed over to their Home-page and displayed the item ordered and nowhere on that page displayed the item is either in stock, out of stock or back-ordered. However, if you click Add to Cart, then review Cart... it states: SHIP DATE five days later than the previously displayed ship date and this changes from week to week, implying to the customer we have it in stock, but we only ship on certain days. Golfsmith is very deceptive using this business pratice. DO NOT DO BUSINESS WITH Golfsmith. Use The Golfworks for all your club making items.
Recommended:
No
What product did you purchase or try to purchase? Tommy Armour AyrTime 430cc Driver
|
|
|
|
Epinions.com ID: randomhouse
|
|
Reviews written: 1
Trusted by: 0 members
|
|
|