DO NOT SIGN UP WITH THESE PEOPLE THEY DO NOT HONOR THEIR COMMITMENT
Written: Feb 06 '07
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After buying far more than the required number of DVD's for the Membership My wife is being billed for $47.06.
They say she has to buy 2 more DVD's, I say OK let me pick a couple and we will be done, but they wont let her go online and they say she has to pick the 2 movies from this little flyer that has such Titles as: Imitation of life (1959), The Warriors (1979), and most of the other movies I could find at Wall Mart for $1 or $5.50.
I ask them to let me see the website so I can make a choice from a larger selection, and they say they have canceled the membership please send the $47.06.
I ask for help, the automated customer service has no connection to real people. I send email and they have asked for the customer number 3 times now the address twice and the Name on the account 3 times in the same email chain. Now they say the account number is invalid. This is after 7 emails now they still won't address the issue. I wouldn't recommend this service to anyone!!!
Recommended:
No
What product did you purchase or try to purchase? DVD club membership
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About the Author
Reviews written: 4
Trusted by: 0 members
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