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I think this level of customer service vanished in the 60's (Reply to this comment)
by Lobstergirl
Marshall Field's will mail out a purchase? (I guess this is called delivery.) I had no idea.
Of course, I would be amazed if Sears, or most other stores, did the same thing. They aren't really known for the same level of customer service, and of course their mail order division was disbanded a few years ago. They're not even in the Sears Tower anymore (they moved their headquarters to the suburbs). Sears will deliver stuff like appliances, but they charge $50.
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May 10 '03
11:17 pm PDT
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You Have Done it Again (Reply to this comment)
by Granniemose
- the falling of American pride - and the work ethic. I laughed when I read this, but it was a bittersweet laugh - Sometimes you have to laugh to keep from shedding a tear. Glad you spoke up.
Who knows - if more of us would speak up we might - just might - be able to turn things back a bit.
Virginia
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Apr 26 '03
1:19 pm PDT
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Good Ol Moppy~ (Reply to this comment)
by ruby950
There you are! I have not been in a Sears for many moons, but I was amazed by your tale, dear.
And at both of your patience levels! I guess most of the people going to the wedding, after buying their registered gifts, were bringing the gifts to the reception. Gosh, do I hate that! I planned my niece's wedding 2 years ago and we didn't even have a gift table. I refused! Thankfully, only one person brought a gift and I put it in my locket at the Country club, where it was held.
Oakbrook is lovely isn't it?
xoxoxo
Deborah~
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Apr 21 '03
7:58 pm PDT
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hey there... (Reply to this comment)
by sleeper54
..
.
you said...
"The clerks and the manager gave me these vacant stares."
... LOL ...
Stop that, you are killing me...
...tom...
"She doesn't want to touch it. She doesn't want to smell it. She doesn't want to hear it. Lord love her. She's a Mail Order Freak." —Jim Fishel
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Apr 21 '03
7:47 pm PDT
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