The WORST Internet ripoff I have encountered
Written: Feb 27 '07
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THE WORST! DO NOT BUY FROM THIS VENDOR. They carried out numerous “sleazy” methods to overcharge: 1. Modified my order to add costs to it and mask those charges. 2. Charged several hundred dollars for items that were not in the shipment. 3. Misrepresented items and charged five times the market value for accessories. 4. Used devious methods such as a false credit card verification process as part of their MO to carry out the above. 5. Refused to respond to customer service requests submitted by phone and by email.
I am a frequent internet buyer and I have never run across a scam like Wisetronics. They did a massive bait-and-switch, made it extremely difficult to obtain the Sony HD Camcorder I ordered, and would only shop it after adding additional items that doubled the price of the camcorder. The accessories they insist on including with the camera were charged at prices that were 5 times more than their legitimate prices, adding nearly $500 to the order for junk. Then they refused to clarify or provide me with a receipt, saying it was with the order, but in the order they removed the original camcorder with the original sales price and put them together as a package" with a single package price so hide the individual markups. I could not cancel the order and when it did arrive it did not even have the items that were in the "package" - most importantly an extended life lithium battery that was charged at $200 - meaning they charged for items they didn't even ship. Then comes trying to get an item returned, as Customer Service does not answer - at this point after 5 days, they have not answered or returned a single inquiry though I made many by email and by phone - in effect just ignoring all efforts to receive a refund. This is simply THE WORST scam joint I have ever run across on the Internet. Now I must report them for fraud and overcharges. A good place to start is the State of New York: https://odr.bbb.org/odrweb/public/ComplaintBBB.aspx?ComplaintTypeID=2
Recommended:
No
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Epinions.com ID:
michaelquito
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Reviews written: 1
Trusted by: 0 members
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