Neither she nor I would ever recommend this company
Written: Mar 06 '07
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I helped my daughter look for the best price for the Graco ESL Snugride Metropolitan. I found Dreamtime Baby had the best price and showed that the item was IN STOCK. She ordered the carseat and expected to receive it in the specified time. When the order didn't arrive, she contacted the company. It was backordered for 2 more weeks even though they said it was IN STOCK. She was not notified of the delay in any way and her credit card was charged. She waited again with no results. Several calls to Customer Service got her nowhere and nothing but frustration---very inept. She finally called to cancel her order and was told her account would be credited in 2-3 days. After it wasn't credited, she had already ordered another carseat from a different company in California. She already has the car seat from them and still doesn't have her refund. Neither she nor I would ever recommend this company
Recommended:
No
What product did you purchase or try to purchase? Graco Snugride Metropolitan carseat
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Epinions.com ID:
nancynavarra
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Reviews written: 1
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