oldnavy.com better than Seattle store! *get smacked in the head and have them deny it!*
Written: Jul 26 '01 (Updated Jul 27 '01)
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The Bottom Line
Trendy casual fashions for Men, Women, Boys, Girls, Babies, Moms-To-Be, Dogs, and assorted Gift availability is what you will be able to purchase at oldnavy.com.
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Trendy casual fashions for Men, Women, Boys, Girls, Babies, Moms-To-Be, Dogs, and assorted Gift availability is what you will be able to purchase at oldnavy.com. The selection does vary from the storefronts, and you will not find everything seen at the local store is available online. However, you will find many of the stylish looks, incredible values, and often better size availability than at most store sites.
The affordable, casual clothing and accessories for adults, children, and babies includes such things like: jeans, khakis, logo T-shirts, sweats, sleepwear, boxers, handbags, socks and personal care items. All products sold sport the Old Navy name, are designed by their in-house teams, and are exclusive to local Old Navy stores and the website. Old Navy is owned by Gap, and is not available for franchise.
In fact, there is a limit to the number of products you may purchase online. Because Old Navy does not permit the buying of merchandise for resale, they implement online order limits of five items per style, per customer. It is their opinion that this precaution detours abuse of the policy.
Personally, unless I can take the time to drive to the flagship store in Seattle, I prefer online shopping versus the nearby Old Navy (Lynnwood, WA) that is picked over within one hour after opening. In fact, I don’t even patron our nearest locale except for return purpose. The store is tiny, selection poor, overcrowded, and not worth the hassle. So for me online is the way to go!
I will mention also that online shopping is much safer to the physical body than actual store shopping. Seattle Old Navy has a dangerous situation on the second floor. I sustained a concussion during a shopping experience two years ago. There remains a very discrete door to the side of a shirt display. I was looking for a particular size shirt, when *SMACK * a door hit me in the back of the head. Turns out this door is a maintenance entrance, the janitor had kicked it open, and my head took the abusive blow. This whole situation is a sore subject to me * literally, and pun intended *. The incident was reported to the sales clerk, but we were not informed of the need to complete an accident form.
This being the first time I was ever injured, I didn’t know that you had to complete an injury report. The floor manager denied the occurrence, Old Navy denied the incident, and I was forced to pay massive out of pocket expenses. I also had to deal with longevity symptoms. So, let the record show, this is yet another reason I prefer to shop online. Why do I still patronize this deceptive company? Well, they offer affordable clothing that meets the trendy approval of my pre-teen daughter. We are slowly shifting her buying preference.
If memory serves me correctly, I have purchased from this online shop 5 times. The order size has varied from around $50.00 to almost $300.00. I have found the site easy to navigate and of fairly good speed. The whole process from browse, to purchase option, to check-out, to receipt of items has been palatable.
The merchandise quality is okay for the price. I am slightly disappointed with the shrinkage factor on t-shirts. Therefore take into consideration that if your child is wearing a 5 or 6 T-shirt, you will want to order a size 7 or 8 to allow for shrinkage. Unless you plan to spend ridiculous hours allowing the garments to hang dry. I have not encountered this challenge with the jeans, shorts, or dresses. The leggings and other 100% cotton items will need to be purchased one size larger for dryer consideration.
4th of July coordination is easy for the family to achieve with the offering of the seasonal patriotic t-shirts and the low price of $5.00 each. It actually becomes humorous to view how many sport this inexpensive deals on America’s birthday! What a great advertising attribute from the in-house team at Old Navy.
I was exceptionally pleased upon receiving a later June order in which they tossed in a complementary celebration kit. This kit was well appreciated and thoroughly used by my children. It included many items to adorn your bike for a neighborhood parade. Our girls were lookin’ spiffy as they pedaled down the walkway, wearing the patriotic deal, and bikes decorated in red-white-blue splendor. Traditionally speaking, our family of four has four years of patriotic coordination now. Last fall we received a complementary lunch pail for purchasing during back to school season.
Size
They sell up to a size 18 in women's pants, shorts, and skirts and Small to XL in women's shirts.
They carry up to a 44-waist size in men’s pants and shorts and up to XXXL in men's shirts.
They carry a full range of sizes for babies, toddler’s and. Children. Layette through preteen.
Shipping and handling costs.
Old Navy Online shipping and handling costs varies according to the amount of each purchase.
Order total $0 to $50 = Shipping & Handling $6
Order total $50.01 to $100 = Shipping & Handling $8.50
Order total $100.01 to $150 = Shipping & Handling $11
Order total $150.01 or more = Shipping & Handling $13
Rush delivery is always an additional $9. Some variations apply to this formula, but you will be enlightened to exact cost at check out time. They are unable to ship to addresses outside of the United States. Orders shipped via standard delivery usually arrive within 7 business days. My packages have ranged in delivery from 4 to 7 days.
Payment
Your credit card will not be charged until the order is shipped. To date, this site has been secure and proficient with credit card payment procedure. They offer a one-time price adjustment if an item is marked down within seven days of the date on your invoice. So, be alert!
Old Navy Online is required by law to charge sales or use tax in most states. Tax will not apply to orders delivered in Alaska, Delaware, Montana, New Hampshire, and Oregon. Certain clothing and/or footwear delivered to addresses in: Connecticut, Massachusetts, Minnesota, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont are exempt from tax if the items meet that state's requirements for being tax exempt.
Cancel!
You may be able to cancel or change your oldnavy.com order by phoning 1-800-OLD-NAVY, as soon as possible. But, they cannot change or cancel an order once it has already entered the shipping process.
Returns
Customers who return items with defects such as a flaw in the fabric, improper shrinkage, broken zippers, and the like will receive a full refund in their original form of payment. You need to be certain that the item(s) are returned by the RETURN BY date (your invoice or receipt will show this). Typically this is 30 days from invoice date. Returns made after the RETURN BY date will receive a merchandise exchange or merchandise credit equal to the original price paid.
Online purchases may be returned to any Old Navy store (but not to an Old Navy Outlet store).
Without the invoice, you will have to choose a merchandise exchange or store credit for the current selling price of the item(s) you return. Store credits of $5 or more are issued by mail. They do not refund shipping & handling charges.
You will receive a return label with all orders. Realize though that if you choose to use this label for your return, $5 will be deducted from your refund to cover shipping & handling charges. However, if you are exchanging, they cover shipping charges.
Historical Fun
August of 1993 Gap Warehouse opens in 45 locations and experiences immediate success, deeming the need for a distinctive name. Several possible names are proposed, and in March of 1994 three stores open in the San Francisco suburbs of Colma, San Leandro, and Pittsburg under the name Old Navy Clothing Co. Dozens more follow pursuit at shopping centers across the country. In November of 1994 Old Navy airs its first TV commercial. Old navy is now 59 stores strong.
March of 1995 begins the legendary Item of the Week program. Since then, loyal shoppers have been able to purchase at a special discounted price an adult, kids, or baby Item of the Week . In August of 1995 we are introduced to Magic the Dog for the first time via a Old Navy television commercial. Old Navy is now 131 stores strong.
1996 - Old Navy is now 193 stores strong.
1997 - Old Navy is now 282 stores strong.
1998 - Old Navy is now 398 stores strong.
1999 - Old Navy is now 513 stores strong.
2001 - Old Navy is now 650 stores strong.
Email
I have my account information with oldnavy.com set to receive weekly email alerts.
When you save your information you can choose how often you receive Email.
Weekly: keeps you posted on sales, promotions, contests and new merchandise with weekly email updates.
Major Events: you receive email updates about special events, both online and in store.
Never: only email you get is to confirm your order or contact regarding a question you've asked or a contest or promotion you have entered.
Happy Shopping!
© 2001 Lisa_J
Recommended:
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About the Author
Location: Pacific Northwest - Washington State
Reviews written: 1010
Trusted by: 665 members
About Me: Mom of two wonderfully spirited daughters. Childcare Director. Spectator fan of dance.
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