General Reviews of Cellular One Customer Service

General Reviews of Cellular One Customer Service

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MGoldberg
Epinions.com ID: MGoldberg
Reviews written: 16
Trusted by: 1 member

The Family Talk Plan is the way to go

Written: Jul 28 '01
  • User Rating: Excellent
  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:
Pros:The Family Talk Plan is Wonderful for family members
Cons:Their bills are terrible to read and the taxes are incredible.
The Bottom Line: If you need more than one cellular phone this is the way to go.

Cellular One's (Cingular's)Family Talk plan is a great deal. For $42 a month ($29.95 plus tax) you and a friend or family member can talk indefinitely (local calls, of course). You can also talk to any local Cellular One or Cingular cell phone indefinitely without any additional charge. Plus you get 100 minutes to call non-Cellular One numbers at no additional charge. If you use more than the 100 minutes then you are charged 33 cents per minute.

You can have up to four cell phones on the Family Talk Plan. The third and fourth phones cost $10 a month (plus tax. Currently the three phones that I have on the Family Talk plan cost $62.37/month.

Not a bad deal!

I have had problems with their billing since I added the third phone. Their computers kept overcharging me. Their customer service people were friendly but not necessarily all "on the ball". Eventually things got straightened out.

All in all I'm happy with the Family Talk Plan.

Recommended: Yes


Amount Paid (US$): 62.37

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