Never, ever, ever use this merchant!!!!
Written: Mar 26 '07 (Updated Mar 26 '07)
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What a nightmare! I ordered an item from this company on February 28th because their website indicated that they had the item in stock. Two weeks later I called to check the status of the order because I had not received the item yet. Guess what?! They indicated that the item was backordered and they had no idea when it would be in. The website, however, still showed that they had 5 of these items in stock. I cancelled the order and was told it would take 7-10 days to get a refund. It only took them 2 days to charge my credit card but 7-10 days to reverse the charge?!?! Long story short, 2 weeks later, still no refund on my credit card and they said that it would take another 7-10 days. Nope, sorry! I called my credit card company and they are disputing the charge. Of course, the website still shows they have 5 of these items in stock. DO NOT DO BUSINESS WITH THIS MERCHANT!!
Recommended:
No
What product did you purchase or try to purchase? Service Utility Cart
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About the Author
Reviews written: 1
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