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Re: Ack! (Reply to this comment)
by canuckyeti
Thanks M. Target recently opened their first store in my city, and I confess to going. (I did have those gift cards to use. .) I adored the whole experience. It makes me even more curious about their poor choices when designing and implementing their website.
Mind you, the in-store policy to get a refund is nightmarish. Have a look at the back of your receipt sometime.
Thanks for popping in, old girl.
TargetYeti.
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Nov 24 '01
9:16 pm PST
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Ack! (Reply to this comment)
by miselainis
I LIVE at the store, but thanks to your noteworthy review and NastyEvilWoman, will NOT be patronizing their web site!
I laughed til I cried! Um...I have to go change my underwear now.
m.
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Nov 20 '01
1:48 pm PST
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palpable frustration (Reply to this comment)
by blackmonolith
canuckyeti,
Splendid review. We all felt your pain, I'm sure. I've certainly run into similar situations with other companies, MCI being one of them--not these specific circumstances, mind you, but the staggering incompetence of customer service in general. When you run into something like that, you being to question reality because it's inconceivable that such incompetence can exist, let alone earn money.
And when I run into something like this...
"Tim's supervisor is a woman. We'll call her NastyEvilWoman."
...I laugh my puhtooties off. Way to go.
-Sky
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Aug 21 '01
7:40 pm PDT
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Re: people gave this only an H? Bah! (Reply to this comment)
by blackmonolith
Amen, jk, amen.
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Aug 21 '01
7:34 pm PDT
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Let me make one thing perfectly clear. (Reply to this comment)
by canuckyeti
Target.com's customer service blows donkeys. I cannot make this plainer. I understand that shopping there in person can be a joyful wallow in the mud and fecal material of consumerism. But these bozos haven't the faintest idea about online business. Or telephone business.
God bless those of you who saw fit to comment on this. God bless you.
And may He damn target.com.
To Hell.
Beedy-beedy-beedy, Buck.
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Aug 20 '01
8:39 am PDT
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Gah, I say, GAHHHHH! (Reply to this comment)
by Sordid-1
This is the spot where I would normally write you something charming, witty, and otherwise pants-peeingly funny, but rather I'm going to make a suggestion.
Have you called your credit card company? Many of them will stand on YOUR side in issues like this. I had a bad experience with Egghead.com (I don't know if they're still in business, I hope not) where they sent me something I didn't order and then refused to refund me the shipping. After a call to my fine, fine Visa folk, I was credited and they were charged back.
It might be worth a shot. Then you can call up Tim and tell him not to worry his punk ass about it because you got your g-damn money back without his poor excuse for help.
And smile while you're doing it.
Sordid-1
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Aug 12 '01
2:13 pm PDT
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Great job! (Reply to this comment)
by nwinston
I am forewarned and entertained!
Nancy
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Aug 11 '01
2:13 pm PDT
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I Feel Your hilarious Pain-- (Reply to this comment)
by 29th_Candidate
They must have a rigid "incompetence-soliciting" recruiting procedure, to be so consistently inept in the customer service dept.... .
My Compliments To You On Your Entertainingly Exasperated Review--
29th
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Aug 10 '01
10:56 am PDT
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people gave this only an H? Bah! (Reply to this comment)
by jkkelley
This is wonderful. And it all rings true. The use of a single 'damn' give all customer service people, who really would rather not talk to you if you're annoyed and showing it, the excuse they crave to hang the damn phone up on you.
I bitterly resent this idiocy because there's a big difference between cursing in front of someone "...they still haven't got the goddamned order straight..." and cursing at someone "...you goddamn moron...". I immediately mark anyone who cannot tell the difference as a coward and an idiot. They act like the telephone line is some sort of church, for crissakes.
jk
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Aug 07 '01
9:25 am PDT
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So much more to e-biz than a website that takes credit card orders (Reply to this comment)
by sundogg99
Unfortunately, any XML geek out there can whip up a snazzy-looking site and convince management that they're ready for e-business.
Sounds like the Tarzhay folks have some, ahem, "learning curve issues" as we euphemistically refer to it. In the meantime, your amusing (if painful) review is sufficient to render this emptor sufficiently caveated.
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Aug 06 '01
2:18 pm PDT
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NastyEvilWoman (Reply to this comment)
by Freak369,  in Online Stores & Services
This is NastyEvilWoman, I will be by later to pick up the pool. [joke]
Sorry you had such a terrible time - Target is a great place to shop - face to face that is. I don't consider them to be the brightest bulb in the bunch - but they do have some nice prices - however - they shall never get my credit card info after this review.
^V^ Freak ^V^
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Aug 06 '01
7:28 am PDT
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