Untrustworthy merchant. States item shipped but item backordered.
Written: Apr 14 '07 (Updated Apr 15 '07)
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I am very dissatisfied with the service of this store. I had ordered Canon MP960 AIO printer on Monday April 2 and received 3 emails that day. 1. Order received 2. Order shipped (Yahoo shopping email) 3. Order shipped from 3rd party Amazon.com. I emailed him on Thursday for a tracking # which he stated Item was shipped and was unable to give a tracking # even though UPS always have a tracking #. The following Wednesday I emailed him again due to any shipment that was shipped would have been received. On Friday received a response back apologizing that item was on backorder even though I checked amazon.com and was available. Merchant doesn't know how to conduct business if he stated item was shipped and item was actually backordered. Spend a little more and go with a more reputable business.
The merchant phone number is just an answering machine where you can leave a message or fax a message. There is no way to contact this merchant directly. User stated shipped by UPS but receive no tracking number when item stated shipped.
I am not the only customer that had this issue. Looks like a bad merchant. AVOID TRYING TO SAVE MONEY ON THIS MERCHANT. I always shop around for the lowest cost but this merchant I am avoiding at all cost.
Saturday night I ordered the same product from Amazon.com and got a UPS tracking # the next day with it being shipped using super saver shipping. Now that's service. If I got the item shipped that fast why did it take 2 weeks several emails to tell me that item from same source was backordered when Amazon.com shipped item within 24 hours with tracking #.
Recommended:
No
What product did you purchase or try to purchase? Canon MP960 AIO Printer
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