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DJDeals.com

DJDeals.com
Overall store rating:  Store Rating: 4.5
Reviewed by 553 customers
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Review Summary About the Author

Non-existent Customer Service, Unhelpful, arrogant & sarcastic

Written: Apr 19 '07

Store Rating: 1.0

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Full Review
Worst experience of my life! NO CUSTOMER SERVICE - can't phone & my 3 emails were ignored until I finally refused the shipment & started dispute process with my credit card co. My third email explaining my dissatisfaction received the following unbelievable response: "Nobody has a clue what you are talking about. You may want to read the emails sent to you (attached) prior to sending nuisance emails to our company." Prior to this, the only response was the order confirm email. The attachment referred to was the shipping confirm (11 days after order & credit card charged)which I didn't receive until this arrogant, unhelpful response. My last email trying to discuss this order/issue came back as undeliverable and labeled "nuisance email." I cannot even access their site regarding order/shipping issues. DO NOT DO BUSINESS WITH THIS COMPANY!!

Recommended:
No

What product did you purchase or try to purchase? CDG Karaoke Machine
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Epinions.com ID:
vmtino
Reviews written: 1
Trusted by: 0 members

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