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HomeElectronicsCellular Phone ServiceGeneral Reviews of T-Mobile Customer Service
Opinion Summary
Easily Manipulated Customer Care!
by JamesK | Aug 09 '01
Pros: Good Price, Bonus Minutes, Good Overall Plan.
Cons: Dropped Calls, Inconsistent Customer Service, Inaccurate Billing, etc.

Return to opinion


OVERALL RATING
Product Rating: 4.0



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Comments on Easily Manipulated Customer Care!" (1 total)  
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Date Written
a little advice... (Reply to this comment)
by mnehr
I have some friends in the T&C area who also tried Voicestream and had the same issues with service.. Both went to Alltel and are much happier..
Voicestream does not have any sort of analog backbone like other carriers, and thus, when you get into rural towns, or sparse areas, it is just physics that you have those problems.. GSM digital has a very short carrier wave, and is only good in decent sized towns that have an established GSM service.
Aug 09 '01
11:56 am PDT
   

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