Lunarpages -- A Down and Unresponsive Host
Written: Apr 25 '07 (Updated Apr 26 '07)
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Pros: I couldn't find one.
Cons: Not as advertised; not responsive.
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| blah2blah's Full Review: Lunarpages |
Lunarpages was down for hours during my first month with them. When the site was up, half of the passwords for their log-in scripts wouldn't work. In response to problem queries, they kept sending automatic emails with the same (non-working) responses. Their email response time was 10 to 20 times longer than advertised. Their phone-hold time was almost an hour. Their product info would be scanty for a new user. Their add-on advertised products aren't accessible. Worse-yet. When I requested a charge back on my credit card (well within the time limit) their service person flatly refused-in violation of credit-card merchant agreements.
The only other service I've used didn't offer as much, but they delivered what they offered. Lunarpages definitely doesn't.
Recommended:
No
Monthly fees (US$): vary
Platform used: Linux
Hosted on Secure Server: No
Database used: MySQL
Main focus of Web site: Procurement
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Epinions.com ID:
blah2blah
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Reviews written: 9
Trusted by: 0 members
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