Lunarpages

Lunarpages

29 consumer reviews |Write a Review
Share This!
  Ask friends for feedback
Read all 30 Reviews | Write a Review

About the Author

blah2blah
Epinions.com ID: blah2blah
Reviews written: 9
Trusted by: 0 members

Lunarpages -- A Down and Unresponsive Host

Written: Apr 25 '07 (Updated Apr 26 '07)
  • User Rating: Disappointing
  • Account set-up:
  • Web page loading time:
  • Quality of customer support:
Pros:I couldn't find one.
Cons:Not as advertised; not responsive.

Lunarpages was down for hours during my first month with them. When the site was up, half of the passwords for their log-in scripts wouldn't work. In response to problem queries, they kept sending automatic emails with the same (non-working) responses. Their email response time was 10 to 20 times longer than advertised. Their phone-hold time was almost an hour. Their product info would be scanty for a new user. Their add-on advertised products aren't accessible. Worse-yet. When I requested a charge back on my credit card (well within the time limit) their service person flatly refused-in violation of credit-card merchant agreements.
The only other service I've used didn't offer as much, but they delivered what they offered. Lunarpages definitely doesn't.

Recommended: No


Monthly fees (US$): vary
Platform used: Linux
Hosted on Secure Server: No
Database used: MySQL
Main focus of Web site: Procurement

Write the first comment on this review!
Read all 30 Reviews | Write a Review

Share with your friends   
Share This!