Steer Clear! This Will Wreck Your Computer!
Written: May 01 '07
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Product Rating:
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Pros: None
Cons: Slows down your system
Disables Network Adapters
Leaves processes running
Terrible Tech Support
The Bottom Line: Don't spend your money on this software unless you have a rainy day fund for a new computer.
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| olivergripweed's Full Review: Symantec Norton 360 All-In-One Security Annual Sub... |
Since I make my living off of my computer as a writer, I thought I would upgrade my protection and as I've been a fan of other Norton Products (now Symantec) I thought 360 sounded like a great deal.
I have a computer with an 80 gig hard drive, 512ram and 1.5 GhZ. Not a hoss daddy computer but a decent one none the less and it was working just fine prior to the installation.
I downloaded the software off the net and that was the last time my computer was able to connect to the Internet. I finally called Symantec support and was instructed to remove the 360 program and then reinstall it. I did so and it was worse - the system just went into initialization mode and then rebooted again and again. The Symantec support tech said I had a problem unrelated to the software and I needed to contact Dell and my ISP. So I contacted Dell and the technician said that he had handled other calls similar to mine and he showed me where the 360 software had disabled the network adapters and couldn't connect to the Internet and therefore was attempting to connect over and over.
I contacted my ISP and upon saying I had just installed Norton 360, was taken to my network adapters page where he confirmed Norton had disabled each and every one.
Another call to Symantec proved fruitless, I was instructed to remove the 360 one more time (which we managed to do by restoring the computer to a previous date and it didn't really work but it enabled us to un-install the program) and the technician told me since I had un-installed the program my technical issues weren't going to be handled by Symantec, thank you and have a nice day.
So I contacted the VP of Investor Relations and she referred me to a guy in the Executive Consumer Relations Team who described installing Norton 360 as "like putting a nuclear submarine in a lake". He also told me if I had an existing small issue in my computer this could have aggrivated it and caused it to escalate.
It is my humble opinion that this program is garbage and was released on an unsuspecting public without much testing. I Googled Norton 360 and came up with numerous complaints very similar to my own. Please don't spend your money on this ill-designed software or you'll be buying a new computer like I am.
Recommended:
No
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Epinions.com ID:
olivergripweed
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Reviews written: 1
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