All ye carnivorous folk listen up!
Written: Aug 15 '01
| Customer Service: |
 |
|
| Selection: |
|
|
| On-Time Delivery: |
|
|
The Bottom Line
A superb product, always fresh, always tasty, perfect customer service.
|
| Full Review |
When was the last time you sunk your teeth into an extra-tender, extra-juicy steak that tasted out of this world, yet you cooked it yourself?
Omaha Steaks delivers what I claim to be the tastiest, freshest steaks and other meat products in the world. I have been ordering from them for years, and they have always proved themselves time and time again. Any time I can't think of a Father's Day gift, or birthday gift, I order from Omaha Steaks. The prices sometimes seem high, but oftentimes there are a lot of extra bonuses available. Sometimes if you phone instead of use the internet you can find out even more extra goodies!
The shipping adds a lot to the price - they always ship overnight in large refrigerated boxes with a lot of ice and cooler packing. Fortunately, there are also a lot of free shipping offers available for Omaha Steaks.
Normally when you finish deciding what you want, they toss in a handful more steaks or burgers or whatever for free. I always take this into account when I look for what to purchase. It is also a really nice way to preview the next item you want to buy, or increase the item you are currently buying for a party or large feast. Each steak/burger/chunk of meat is individually packaged so there are no worries about receiving a huge ball of rock-solid meat in the mail and spending six days defrosting it.
Customer service is superb - one Father's Day, UPS was in the process of striking, so the steaks were delivered a day later than promised. I phoned them to ask when they were shipped (by this point the meat had not been delivered). Without any problems whatsoever, they made up another order and shipped it out to make up for the shipping companies shortcomings. Both packets of meat arrived the next day, both in perfect condition. The people on the phone and by email are all very friendly and helpful and are quick to answer any questions or keep a customer happy.
I have ordered the bacon-wrapped filet mignons, the tenderloin steaks, the burgers, the hot dogs, and a few other things, all which have been just perfect. All the meat I have ordered has come with an easy-to-use cooking guide so I don't have the chance to do something wrong and ruin it.
I have only ever had one problem with the website, and that was a promotional code didn't show up as working properly. I emailed them and they fixed it within half an hour and promptly processed my order manually in the meantime.
Omaha Steaks may seem pricey, but they are perfect for that special dinner treat.
Recommended:
Yes
|
|
|
|
About the Author
Member: Tim
Location: Valley Center, California
Reviews written: 55
Trusted by: 6 members
About Me: 26 year old engineer
|
