A disastrous and bothersome experience!
Written: May 25 '07
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I bought a product from them on 03/13/2007 and they sent me a wrong item. Then:
1 - I sent the wrong item back to them;
2- They didn't send the correct product to me yet according to our agreement (today is 05/25/2007);
3 - They didn't refund my return shipping of the wrong product back to them (as promised and as it was supposed to be);
4 - They don't answer to my e-mails;
5 - And they simply don't care.
Just after several weeks they returned my last e-mail message (maybe because I said I was going to post bad feedbacks about them on the Internet?) and effectively just said they "will be happy to refund your item price" and that's it - no refund on the first shipping, no refund on the return shipping back to them and no replacements (as expected).
Too much double talk and no action. Issues still unsolved.
In short: a disastrous and bothersome experience!
Recommended:
No
What product did you purchase or try to purchase? Kodak Klic 7001 DH78 equivalent AC/DC charger
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Epinions.com ID:
faustini
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Member: Rodrigo Faustini
Location: Vitoria - ES - Brazil
Reviews written: 6
Trusted by: 0 members
About Me:
I'm just another demanding customer.
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