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Lamps Plus

Lamps Plus
Overall service rating:  Store Rating: 4.5
Reviewed by 3041 customers
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Review Summary About the Author

Frustrating, Rude, Unorganized and Never Again!

Written: Jun 01 '07

Store Rating: 1.0

Ease of Ordering:  
Customer Service:  
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Full Review
I originally ordered some mini pendants in early March. I was told they would be shipped in 1 week. 2 weeks later I was told the order was forwarded to a local store for them to ship out. Several weeks later after not receiving them I was told they were on back order till early May. Mid May they told me they were being shipped directly from the mfg in China and they would be in by Mid June. I cancelled the order. On a whim I stopped in a store 30 minutes from my house and there the pendant lights were. They had 6 in stock! I did NOT buy them.

I also had ordered a ceiling fan. They called to confirm my zip code and told me the order was going out that day. 2 days later I received an e-mail telling me the fan was on back order and wouldn't be in for 6 weeks. Guess what? When I went into the store, that also was in stock.

Recommended:
No

What product did you purchase or try to purchase? mini pendant light
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Epinions.com ID:
elfie123
Reviews written: 1
Trusted by: 0 members

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