Motley Fool

Motley Fool

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Motley Fool Stock Advisor

Jun 12, 2007
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  • User Rating: Disappointing

  • Customer Service:
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Pros:Never had opportunity to adequately evaluate.

Cons:Never fulfilled offer and no communication - felt like bait and switch.

I signed up for Stock Advisor and was willing to pay the higher fee - everything looked good - they had been sending me emails about it and I had been aware of it for years.

However, the materials they offered to attract new members never arrived - several books and booklets, the titles of which had caught my attention.

Despite multiple email attempts, I was never able to get the materials, or indeed an actual email response responding to my concerns. The communication and customer service in reconciling this issue wasn't just awful, it was nonexistent.

They basically never fulfilled their offer and it felt like a bait and switch - very irritating.

I did ask for my money back, which they did give back promptly - apparently there is a mechanism in place for that.

Recommend this product? No

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