Save your receipts
Written: Jul 04 '07

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I ordered about a dozen different plants from Wayside in 2003 and 2004, because despite their extremely high prices they had a good reputation. As of 2007 I have 2 that are alive and that I'm happy with. A couple died outright, like my Daphne. That was easily replaced under the guarantee, but the second Daphne was also basically DOA. They were perfectly willing to sell unhealthy plants--after all, not every customer is going to call to collect on the guarantee. Other non-stellar plants: the supposedly purple sawgrass that was as green as the average lawn. When called about it, I was assured that it would turn purple 'when it matures.' Needless to say, it has not 'matured' yet, several years later. Then there's the Philadelphus that doesn't flower. Others were dead after 2 years. Well, I didn't save my receipts that long, so I'm stuck. I've ordered plants from several other mailorder nurseries, and for those I didn't even worry about the guarantee, because the plants lived, flowered, and were the right color. With Wayside you'd better be prepared to be constantly using the guarantee.
Recommended:
No
What product did you purchase or try to purchase? Many plants
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About the Author
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