DO NOT DO BUSINESS WITH THIS MERCHANT
Written: Jul 19 '07
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I placed an order for some items from AmericaRX on 07/04/07. At first the website didn't seem like it processed the order correctly, and subsequent emails to ask if the order had been processed were not answered. On 07/05/07 I decided to cancel the order and called customer support directly. After a very long time, I finally got a person to cancel the order for me, as they have no ability to do this through their website. I then received an email from AmericaRX that my order had been canceled, and I had NOT been charged. When my credit card statement arrived 2 weeks later, not only had they charged me the full amount on 07/04 prior to shipping anything, they had not issued a credit in that time. I immediately contacted my credit card company to dispute the charges, and AmericaRX was notified about this via email, (their customer support voicemail was full). They apologized for the delay in issuing the refund, and wrote that they would "wait for the dispute, and then inform me". No credit issued for an order I canceled one day after placing it, which was never shipped by them, nor received by me. I'm flabbergasted..
Recommended:
No
What product did you purchase or try to purchase? Various Items
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Epinions.com ID:
jasnl
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Reviews written: 2
Trusted by: 0 members
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