After 2 of these we bought a Whirlpool

I was in charge of buying the washer and dryer for our new home. We went with the Bosch Nexxt series. The Platinum only had superficial differences so we bought the next one down to save a bit of money.

Our townhouse only had electricity hook ups so it may be due to that but we had problems from 6 minutes in. Our first load of laundry washed fine but the dryer showed an E01 error and made a loud buzz and stopped after 6 minutes. We turned it off, cleaned the lint, checked the balancing etc and started it again on a different cycle. 6 more minutes same thing.

The error according to the reference book was due to venting or lint which we checked repeatedly. We moved the dryer, used sheet metal venting instead of the aluminum (after the Bosch customer service on the phone tried telling us that), and eventually ran the dryer without venting at all! Tried every cycle in each of these vented/non vented ways. We had a Lowe's technician out to look at it and then we had a Bosch technician out to look at it. They said it must be a bad dryer and they had not seen anything like that before.

We ordered a new one which was delivered a few days later. Guess what? This one only ran for 3 minutes at a time. We immediately called Lowe's and had them come get the whole set.

I was so disappointed. I had thought that we had chosen correctly but I was sadly mistaken. Maybe there are not these problems with the gas dryers but I would say just go with a tried and true brand for a washer and dryer. We bought the Whirlpool Duet and it worked right away without a hitch.

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