Lunarpages

Lunarpages

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mimirogers
Epinions.com ID: mimirogers
Reviews written: 1
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Not good for business customers

Written: Aug 15 '07 (Updated Aug 15 '07)
  • User Rating: OK
  • Account set-up:
  • Web page loading time:
  • Quality of customer support:
Pros:good price, prompt customer support, uptime excellent, lots of features
Cons:customer support with an attitude, changing TOS, hard on business customers
The Bottom Line: not good for business customers who need occasional access to storing/sharing files

Staring in Jan 07, they upped their server storage to a very generous amount. At the same time, they started suspending websites of business customers who were using their websites to upload files. Ex. a band uploaded recordings of their practice sessions for archiving and in order to track areas of improvement. The band had their site suspended. A jazz musician updated her blog and used 'too many tags too quickly' and had her site deleted.(you can google to get a better grasp of the facts - I am repeating from memory here)

Basically they are very quick to claim violation of TOS and shut the site down. If your business is - for example - doing type face editing of novels/manuscripts, you cannot let your customers upload their their manuscripts to your website - these are considered files 'unrelated to your website '. Ditto on allowing family members to share photos of the kids.

If you are not running a business and/or are not using your site for much more than providing information about your business (aka a placeholder with a few links), lunarpages is a good choice (see the Pros below). But who wants a provider who suddenly starts to change how they apply their TOS?

Recommended: No


Monthly fees (US$): $10
Platform used: Windows NT
Hosted on Secure Server: No
Database used: MySQL
Main focus of Web site: Publishing/Content

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