The most unreliable, irresponsible e-seller!
Written: Sep 06 '07
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I thought that I would be patient enough in case of delivery delays while buying on line. But iKitchen has put my patience to the limit. I placed an order back in May 07 for a wide slot toaster, which are hard to find these days. iKitchen promised to send the toaster within 14 days or so. After a month of waiting I emailed my order status inquiry. Just to send the tracer through their website was cumbersome, which added to my frustration. After four days I received an email response explaining that the delay was an exception, to please wait. At the end of July I sent them another email cancelling my order. No response. On the last week of August I received the toaster which I am holding, waiting for their email authorization to return it. Of course, I only have 14 days to return the item, my credit card has been charged, and I cannot return this unwanted without their authorization. Don't forget: there's a restocking fee of 15%! In the box there's a coupon worth 10% towards my next purchase, which will probably happen in my next life.
Recommended:
No
What product did you purchase or try to purchase? Wide slot toaster
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Epinions.com ID:
frodriguez07
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Reviews written: 1
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