I'd buy from them again.
Written: Nov 12 '07
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It was very easy to use website of Software Media. It was also very easy to place the order. I had not known anything about the company and had never ordered anything before from them. I did read however that they had numerous endorsements and was recognized for good quality from many places such as the Better Business Bureau. My product was in stock.I had fast delivery of my order even by the regular UPS ground shipping. It would have been nice to have free shipping. The price was comparable to retail...I had checked the price at a Staples store before I bought from Softwaremedia.com. Luckily it was in stock so I got it quickly. If it wasn't in stock however, I probably would have canceled the order and bought from a retail store since I wanted it quickly. I would buy from them again. I also am glad that they posted an 800 telephone number so I could call them if I needed to. The order was accurate and I am a satisfied customer. I decided to buy a new Norton Anti Virus 2008 even though I could have ordered a new update and renewed subscription through Symantec. I was mad that Symantec was going to charge my credit card automatically. I didn't even know that they would do this. Apparently when I ordered 2007 through them they have a deceptive practice. Without my knowledge, they automatically renew your subscription and charge your credit card at the end of the year. This tactic is a bit fraudulent I should think since the customer is unaware of this when they buy the product online from Symantec. I later found out that in the bottom of the online order essentially one must agree to do this as part of the online order. I was frustrated at having to do this. So I decided to buy it separately and not through Symantec. I researched which company to buy it from. Since this company had such a good reputation I decided to go ahead and order it online. My overall experience was excellent and I would definitely give them repeat business.My only wish is that they might consider offering free shipping to customers. Also at Staples inside their package there was a notice of a rebate if you already had Norton. I was unable to take advantage of this since I did not buy it at Staples. So, it would have been nice to have some sort of rebate offer for customers that had a previous Norton product.
Recommended:
Yes
What product did you purchase or try to purchase? Norton 2008
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Epinions.com ID:
col1492
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Reviews written: 1
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