Bits And Pieces: Nice Selection But Abysmal Delivery Time
Nov 25, 2007
Annabelle loves puzzles and she loves fairies so I started looking for puzzles with a fairy theme to them for Christmas. One place that a few people suggested was Bits And Pieces. This is an online store that caters to those who love puzzles, toys, banks and other very cool items. After being told that they aren't the quickest to ship I ordered the 1,500 piece Fairy Falls puzzle at the beginning of October. It did take a while for it to arrive but I wasn't in a hurry. As long as it made it here before Christmas, that was all that mattered to me. In hindsight I should have ordered a few other things for the brood at the beginning of November; the order I placed last week may or may not make it here for the big day.
Most people will hit the site for the puzzles; they do have an impressive assortment to choose from but the search engine can be a little quirky. I usually search by piece count but even that is problematic because they are divided up into three sections; under 500 pieces, 1,000 pieces and over 1,500 pieces. For someone like me that is way too vague a classification or sorting system. If I can't find anything there I hit the kids section for Annabelle. Most of what they offer for kids is below her building level but I think the 1,500 piece one I ordered for her is going to be way too overwhelming for her but I will help her with it if she asks. You can also search for puzzles by type and theme. If you use the search engine to look for something and don't see any results, don't give up. Try a different word or term and chances are you will find something.
Why this site? They have a lot of very cool and unique things for sale. The site is laid out nicely and the presentation of the good is simple and easy to read. Navigation can be slow at times but that could be a variety of things coming into play including my sometimes dodgy wireless connection. The brood love puzzles, not jigsaw puzzles but anything that requires thought over physical exertion. They aren't lazy; they just really enjoy using their big geeky brains on thing. They had had several plastic puzzle boxes and banks in the past and have loved them so I ordered one from the site [still waiting for it to arrive]. They are all money hounds too so I figured I would slip some cash inside the bank puzzle and see if they could figure it out.
Sudoku fans wont be left out in the cold either; I didnt see anything that was extremely rare in the section but my Sudoku skills are, for lack of a better term, pretty crappy. There were a few nice items that I wanted to order for friends but given that it took over four weeks for a single puzzle to arrive I figured I would just suck it up and pay a little more for the items at local retail stores. Paying $14.99 for a kids Sodoku book isn't in my plans, I'll grab a couple cheap ones for the younger kids. If you are a bargain hunter you ca check the Outlet portion of the site but that is pretty hit or miss; you either find a ton of things that interest you or nothing at all.
Bits And Pieces say that they won't charge your credit card until something is ready to ship. In some ways that is nice but if you are using a debit card and arent keeping track of your balance a big order could hurt. I almost forgot about the order until I saw the charge come up on my online bank statement. That was when I knew that it was close to shipping. Even then, it took another week to arrive. You can pay for your order with the usual cards; MasterCard, Visa, American Express or Discover but they also accept checks and money orders. Print out an order form and mail it in with your payment. This will increase the amount of time to receive your order because they will wait for the funds to clear. You can get the form by visiting this URL:
Returns can be made in the first sixty days of a purchase but you will have to pay the return shipping fee for it. Be sure to use an RMA [Return Merchandise Authorization] number or fill out the back of the invoice you receive with your order. Shipping isnt cheap but they do offer a base fee of $6.99 for anything up to $15.00 and orders over $150.00 are charged $16.99. The nice thing is that they do offer drop shipping so if you want things sent to different addresses, they can do that. While it might not seem like you are saving money you are if you plan on shipping the same item to someone else once it arrived at your house.
Bits And Pieces
PO Box 30140
Salt Lake City, UT 84130-0140
 544-7297 - customer service
 817-8115 - fax
You can also use the on-site form to contact them about orders, questions or concerns:
Would I recommend this site to someone? Yes and no. Yes for the selection of puzzles and gifts but no for shipping time. If you aren't in a rush to receive something then this is a nice place to shop but if you want it within a week, good luck. I flat out refuse to spend extra money paying for a expedited shipment when chances are it isn't going to facilitate the process and get things to my door any quicker. As much as I like some of the things that they have, at this stage in the game I just don't have the time to wait for them to arrive and I'm not getting stressed out of something.
As always, thanks for the visit
~^V^~ Freak ~^V^~
© 2007 Freak369
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