Family Video

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Review Summary

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Horrible communication and customer service

Written: Dec 04 '07

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Full Review

I ordered guitar hero III on Nov. 25th. My confirmation stated it should ship the next day. On Dec. 3rd the order status was still "in fulfilment", with no word from Family Video. I emailed customer service requesting a ship date and there was no response. When I called customer service, a rude person told me the product was sold out and there would be no possibility of getting it in time for Christmas. I cancelled my order and would not consider family Video for any future purchases.

Recommended:
No

What product did you purchase or try to purchase? guitar hero III

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Epinions.com ID:
kanon5

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