Shipment problems due to poor packing and poor shipping company. However problems resolved satisfactorily.
Written: Dec 04 '07

| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
 |
|
| On-Time Delivery: |
 |
|
|
| Full Review |
On-line site was great and products shipped quickly (within the earliest part of their estimated time-frame). About 20% of the order arrived damaged. Even tho the shipping company was clearly at fault for some of the damage, Bedroom Direct sent replacement furniture without any hassle and I didn't have to deal with the shipping company at all - that was great. Even though we were disappointed in the packing and shipping, we were overall satisfied with the product and customer service. They made it right.
Recommended:
Yes
What product did you purchase or try to purchase? bedroom furniture
|
|
|
|
Epinions.com ID: renovator07
|
|
Reviews written: 1
Trusted by: 0 members
|
|
|