Excellent customer service and zero complaints
Written: Dec 05 '07
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This was one of the best online interactions I have had in recent memory.
I had bought a JVC MiniDV camera from eBay several months ago and the vendor offered a extended warrenty for the unit. I was skeptical on how well this would really work but it was cheap enough that I decided, why not?
After 6 months or so, the camera decided to zoom in all the time on it's own. Nice.. seems to be a weak spot of this type of camera but I decided to test Squaretrade and file a claim for 160 bucks.
I was pretty worried that things would not work as they claimed it would. But, without too long of wait, I had a decent and helpful person helping me on my claim. Once I shipped my dead MiniDV recorder back to the SquareTrade, it was just a few weeks before I was sent a notice saying that my money was in my PayPal account. I had several emails prior giving me notice about the shipping of the unit, it arriving and so on. All in all, it was a painless experience and I was quite satisfied with the outcome.
Recommended:
Yes
What product did you purchase or try to purchase? Warranty on a MiniDV cam from eBay
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Epinions.com ID:
Wybnormal
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Member: Mike
Location: Orange CA
Reviews written: 27
Trusted by: 3 members
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