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Kaplantoys
Overall service rating:  Store Rating: 4.0
Reviewed by 11 customers
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In my situation, the items became 'out...

Written: Dec 27 '07
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In my situation, the items became 'out of stock' and I was notified only a few days before Christmas. This was a HUGE deal because it was one of the few presents we could afford this year for our Son. I also paid for 2nd Day Air. The Site needs to be interactive and state if something is out-of-stock instead of waiting a few days before Christmas. Unacceptable. My item is supposed to arrive in February. I don't have a choice but to accept that... Yes, I am and will always be disappointed with this whole situation. As far as your question...would I shop at this merchant again. I said yes...but, ONLY after I confirmed the item WAS in stock and I could receive a Guarantee that it was, in fact, available. I hope to receive ample credit for what I am having to deal with here...


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Epinions.com ID:
Kaplan Toys Shopper
Reviews written: 11
Trusted by: 0 members
About Me:
This account shows results from the Epinions survey of customers who have completed a purchase from this merchant.

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