Go elsewhere!
Written: Dec 27 '07
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I placed an order at Music123 on 12/17/2007 for a product with 2-day shipping in hopes of getting this product before Christmas. The next day, the order was approved, but was not shipped.
12/20/2007
Order had not yet shipped, so I emailed customer support. They did not respond. Their support phone # wouldn't go through.
12/24/2007
Order had not yet shipped, emailed customer support. They did not respond. Their support phone # wouldn't go through.
12/26/2007
Order not shipped, no response from customer support. Their support phone # wouldn't go through.
12/27/2007
I called and got through to customer support via phone. Music123 informed me that they canceled my order on 12/18/2007 because the product was not in stock. They apologized for not informing me and offered to sell me other products.
It is ridiculous that I had to wait 10 days to hear that my order was canceled. I cannot and will not do business with this company again. I was unable to contact them for over a week. I suggest you steer clear from this company.
Jeff
Recommended:
No
What product did you purchase or try to purchase? TC Helicon Vocal Processor
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ext114
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Reviews written: 1
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