TextbooksRus

Overall store rating: Reviewed by 24 customers
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Review Summary

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Horrible customer support. Stay far away from them!

Written: Jan 11 '08

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Full Review

Poor customer support. Tried to contact them 3 times, both by e-mail and by phone, and simply got a recorded message "we have high inquiry volumes, please leave a message". After leaving a message, they never got back with me. I have ordered my books over 8 days ago now, they charged my credit card 7 days ago, and my order is still "processing". With my experience, and with that of all the other reviews that I am seeing, stay far away from this company unless you want to get charged for items you will never/take forever to receive.

Recommended:
No

What product did you purchase or try to purchase? A textbook

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Epinions.com ID:
advocation

Reviews written: 1

Trusted by: 0 members

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