SquareTrade Inc

Overall service rating: Reviewed by 650 customers
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Review Summary

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Each step took longer than expected or that Square Trade indicated it would.

Written: Feb 06 '08

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Full Review

Each step took longer than expected or that Square Trade indicated it would. The packaging took over an extra week to arrive. I received an email that seemed to indicate that my item was being repaired. After twice the indicated time had passed I had to inquire to find out what was happening.

Customer Service was excellent once contacted they settled my claim for the full amount. No shipping costs were deducted, I guess as partial compensation for all my waiting.

Recommended:
Yes

What product did you purchase or try to purchase? Warranty

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andrewbf

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