SuperDuperClub. com

Overall store rating: Reviewed by 112 customers
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Review Summary

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Written: Feb 22 '08 (Updated Feb 22 '08)

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Full Review

Do not be fooled by the lower price on some items. They have hidden fees and over-priced shipping costs. They charged me $6 more than my original confirmed order, but you cannot pull up your order on their web-site to review it. I had to file a dispute with my credit card company to get the charge taken off. Horrible customer service. You can only contact them through e-mail. It took me several attempts and I was given different information by different people. There is no way to track your order so you have no idea what the status of your order is. You will be charged a 20% re-stocking fee on anything that you return. They hide behind their policies which are ridiculous. It used to be that the customer was the one who was supposed to be pleased. This company does not care about the customer. Buyer beware!

Recommended:
No

What product did you purchase or try to purchase? dvd''s and video games

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herricks11

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