VERY Disappointing.
Written: Mar 06 '08
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This place has awful customer service! I ordered a cd from this store and did not find out that the item was backordered until I myself went on to their website and checked the status of my order. You would think that, like other stores, they would let you know before you buy a product that it was backordered. And if not that, then AT LEAST email the customer and let them know it was backordered! They had no intention of doing that, though. I had to email them multiple times to ask when they expected my cd to arrive at their store. They did email me every time that I emailed them, but it was an automated email that gave me really general information like: “Just go to our website and click on ‘track your order’ to find the information you need.” I was VERY SHOCKED and DISPLEASED with how UNPROFESSIONAL they were. I will probably never order from them again. By the way they do service, I wonder if I will ever get the cd I ordered!!! The prices at this site are not even that good. I came to this site because of the name…Deep Discount. But the prices are about the same as any other store. My advice…DO NOT SHOP HERE.
Recommended:
No
What product did you purchase or try to purchase? CD: Rush of Fools
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Epinions.com ID:
drewman87
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Member: Andrew Ragan
Location: Pensacola, FL, USA
Reviews written: 9
Trusted by: 0 members
About Me:
I am a sophomere in college in Florida with a Business Mgt. major.
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