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Verizon FiOS Online Service

Verizon FiOS Online Service
Overall service rating:  Store Rating: 2.5
Reviewed by 22 customers
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Review Summary About the Author

Overall - extremely negative

Written: Mar 10 '08 (Updated Mar 10 '08)

Store Rating: 1.0
Full Review
I've been a verizon and verizon wireless customer for years, and just signed up for FIOS last fall. What a mistake! I hoped to consolidate everything on one invoice - they haven't got that one right yet. I've always paid my bills promptly, suddenly my service is being shut off for non-payment. There is no customer service per se. There is no responsiveness. It just sucks being caught here now. I can't wait for my contract to end.

I've also used Directv and comcast over the years. I have a pretty good frame of reference. Verizon's lack of customer service is BY FAR the worst.

Recommended:
No

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Epinions.com ID:
utubiti
Reviews written: 1
Trusted by: 0 members

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