Extremely slow shipping at full price
Written: Apr 30 '08

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I ordered a bracelet that was backordered (the site did say that it was backordered) and it shipped out a few weeks later. Shipping was a slightly-high $9.99. After two weeks of waiting and no bracelet and finding no tracking info online, I called up to see where it was. Turns out, they don't use FedEx, UPS or even USPS Priority to ship, and they cannot track packages. Even more, it's not considered an issue until after 21 business days. After that, I can call them back and they will look into it for me!
After 21 days and no bracelet, I contacted them, and they eventually re-shipped it using UPS. After over a month since the original shipment, I finally got the bracelet.
So if you want to pay $10 to get a bracelet delivered to you within 21 business days, Ross-Simons.com is the place!
Recommended:
No
What product did you purchase or try to purchase? CZ Bracelet
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About the Author
Member: Josh S
Location: New York
Reviews written: 31
Trusted by: 8 members
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